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I got this drive for my birthday a few years ago, and I have to say it has never failed me. I've dropped it and knocked it off the table, a few times even while it was running and it never stopped working.this thing is like a tank. The only downside to having this is that you need an external power source to run it, unlike newer, smaller hard drives that are powered through the USB port. I've never owned another external, so I can't compare the transfer rate to anything, but it suits me fine.
I like this harddrive - I would prefer the professional one with a methal housing and an esier way to turn it on or ofthe new versions are definitly the way to goI have 500gb, 1 TB, and 1.5 TB harddrives - most from SeagateBig advantage 5 years waranty - this was and is better than everyone else.Like I sayed get the newer versions - you will see a development.
We lost the power adapter for the drive when we evacuated for Hurricane Ike. Very pleased with the drive. The included backup software is not spectacular, but straight copy/paste to the drive works very well.My main reason for reviewing is that we had a great experience with Seagate customer service. I e-mailed customer service, and they sent us a new one for free within a couple days. That was unexpected and awesome.
Beyond the poor reputation of this drive for its lack of reliabilty, the most annoying problem is that the drive insists on installing OVER FIVE HUNDRED MEGABYTES of junk in over a hundred folders and subfolders on the customer's main hard drive (C:). Among the trash that Seagate feels entitled to stuff onto your hard drive are multiple pdf files of every version of the user license agreement for every country in every language. The installation program asks only about installing the Muvee software, and then installs it anyway even if you tell it no. The rest of the junk files are loaded without even asking. Despite the fact that the customer has to select both their country and language at the beginning of the installation, the install program still copies every version onto the customer's main hard drive.And, if you try to contact Seagate tech support to ask if any of the files are really needed, you then discover that Seagate does not have any tech support available. All they have is a supposed "live chat" system, but after you fill out all the data required to enter the so-called "live chat" you get a prompt "How may I help you." which turns out to be their server software pretending to be a live operator -- but that is all you will ever get from the so-called "live chat".
I have had this for less than a year and it has started making a noise and will not work anymore. The technical support pages offer no help; they merely say that it might be a problem. Really. I thought it was supposed to stop working.I would suggest if you really need a lot of storage for cheap you can look into this, but it is not trustworthy and rather than being a backup for your data, it ends up being the thing that needs to be backed up.
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